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Large Site Hosting FAQ

1. How do I transfer my domain to the Wirespider hosting servers?

2. What will my website address be?

3. How long does it take from sign-up until my site is online?

4. Are there any setup fees?

5. What happens after I sign up?

6. What is your policy on spam/bulk email?

7. Do you host adult web sites?

8. What if I need help?

9. I have other questions.

 

1. How do I transfer my domain to the Wirespider hosting servers? 
faq questionContact your registrar or, if you have control panel access to your domain, log in to your domain control panel and point your site to Wirespider's nameservers(listed in your welcome email).

2. What will my website address be?
faq questionYou will need to register a domain name for your site. Your site will be reachable via this domain.

3. After I purchase a hosting plan, how long does it take for my site to become active?
faq questionYour site will be active within 24 hours of sign-up. However, it will take from 2 to 5 days for DNS to propagate once you change your DNS info over to our servers. This is dependent on the DNS update time of the various ISP services and is the same for all hosting providers.

4. Are there any setup fees?
faq questionNo. Setup is absolutely free.

5. What happens after I sign up?
faq questionWithin 24 hours, we will send you a welcome email containing your username, password, and directions for uploading your site and making changes to your account.

6. What is your policy on spam/bulk email?
faq questionWe do not allow ANY kind of spamming or bulk email, including Usenet newsgroup spamming. Any user who is found to be sending or promoting spamming or bulk email will have their account cancelled immediately.

7. Do you host adult web sites?
faq questionNo. We do not host sites containing adult content, warez, cracks, or any illegal/illicit content.

8. What if I need help?
faq questionWe provide comprehensive support via email 24 hours a day. Our support representatives don't just offer advice, but will actually help you make changes to your site!

9. I have other questions.
faq questionJust contact our sales department and we will be happy to answer any questions that you may have.

    

    

    

    

    

    

    

    

    

    

    

    

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